Never fear! Have a quick squiz at the FAQs here!
If you are still stuck, just check out our 24/7 Support
Page to discover how to get in touch with us! Give us a shout - we are always
happy to help! :)
| |
| Why
does the game take up the whole screen? |
If you want a smaller screen, there are two ways to do this: Go to the options
screen, click on settings and take the tick out of the 'full screen mode' option
- Change the resolution setting on your computer via the Control Panel. |
| My chat window is too small |
The chat window can be sized
just like a regular program window. Just grab the edge or corner with your mouse
cursor and drag it out. |
| I
can't read my chat! |
Below the list of players in the room you will see a plus and minus sign. If
you click on the '+' sign, you can increase the size of the font. If the font
size is too big, click the '-' sign until you have a font that is comfortable
for you to read. |
| What
does 'Pages' mean? |
This feature allows you to see ALL cards purchased for each game. You can view
up to six strips (36 tickets)
. If you have purchased more than a single page worth
of cards, tabs will appear to enable you to view up to four additional pages. |
| Can I invite my friends to play? |
As soon as you're signed up
and logged into Blackpool Bingo head over to the 'Cashier'. This is where you
can top up your account, withdraw your winnings and also invite your friends
to play.
Every friend you invite who opens an account and makes
a deposit earns you a cool £10
Bonus Bling! Cha-ching!
There is no limit to the amount of friends
you can invite! The more the merrier is what we always say at Blackpool Bingo
:) And the best bit? Unlike lots of other bingo sites where bonus money can only
win you more bonus money, at Blackpool Bingo you can use your bonus bling to win
Real Cash Prizes! Woohoo! |
| How
can I check my game history? |
By clicking on the game history button you can instantly see games you have
played previously without having to leave the game or open a separate browser. |
| Can I fund without leaving the
game? |
Yes, by
clicking on the 'Cashier' button you can easily deposit to your account without
leaving the game you are playing. This means you can quickly and easily make a
deposit without missing out on any of the action. |
| I
was disconnected, am I still in the game? |
You sure are, and when you return, your cards will also remain until the current
game finishes. Blackpool Bingo does not allow you to lose your cards or wagers
for any game you have purchased cards for. The card manager will automatically
play your cards through any disconnection, your end or ours. |
| How do I buy cards? |
If you want to buy cards for
the next game, the simplest way is to go to the "Next Game" information box in
the bottom right hand corner of the game screen. Here you can see all details
of the next game and select the number of cards you want to buy. If you
want to Pre-Buy for forthcoming games, you can do so for up to 3 hours in advance
for regular games and up to 1 week in advance for special jackpot games. To Pre-Buy,
click on the 'Buy Cards' tab and find the game you want and click on the "Buy"
button at the left hand side. The "Buy Cards" window will open giving you full
information on that game plus any promotions that apply. Just choose the number
of cards and click "Buy". You can also choose to buy ahead in this window by selecting
the number of games you wish to buy ahead for and then clicking on either the
Any Price or Same Price buttons. Please note that some Specials have Pre-Buy
options for many days in advance. You will find these listed at the bottom of
the game list in the Buy Cards screen. Once you have purchased cards, your
cards will still play and any game winnings will automatically be credited to
your account even if you have to turn off your computer. |
| I have a bingo, but don't seem to have
a Bingo button! |
There's
no need to bash a bingo button, bingo is automatically called for you. |
| How do I find out how many players
are in the game? |
Just click on the 'Buy Cards' tab to see how many players are in each game
or click on the "Bingo Halls" button to see players in each game in each hall. |
| Can I play Scratchies and Bingo? |
Yes you can. In fact you can
play any of our other games such as Slots, Scratchies, Arcade Games or Video Poker
while still playing Bingo. When you click on the "Slots & Games" button, your
screen will switch to the game of your choice, but your bingo games will continue
to play in the background. |
| What
is the 'Schedule' button? |
Use this to check for special games and events in the coming days and weeks.
If you check here regularly, you will never miss out! |
| How will I know if I'm close to winning? |
Click on the 'Options' tab,
and click on 'Sort Cards'. This will bring your best 3 cards to the main screen.
When you are close to Bingo your cards will change colour; Blue = 3 balls away,
Green = 2 balls away, Red = 1 ball away, Gold = BINGO! This is a great visual
aid so you can see at a glance how close you are to winning! |
| How do I get Help? |
Help is there 24 hours a day,
7 days a week for your convenience. Just check our homepage on the 'Contact Us'
tab for the details. |
| I
have no sound! |
Be
sure your audio settings are enabled on the 'Options' tab. Also check your computer's
audio settings. You can even choose between a male or female caller. |
| I'm having trouble with the download! |
Please go to our Contacts page
and send an email to the indicated address. |
| How
many cards can I play? |
That's up to you. There is a minimum of 3 cards and the maximum for most games
is 40, however some jackpot games have a higher limit. Check on the pre buy screen
for more details on each game. |
| How
much does each game cost to play? |
Most of the time you can find games for as little as 10p per card. There are
some games (like Top of the Day and other special jackpots) that will cost a bit
more. However they will also have a bigger jackpots to win. More details about
each game can be found on the pre-buy screen. |
| How
is the prize money determined? |
All Blackpool Bingo's prizes and jackpots are paid in 100% cash - not bonus
money or a mix of bonus and cash like so many other bingo games. Each game's prize
is based on the number of cards in play during that game. A percentage of the
"pot" goes toward the prize for that game and also towards one or more progressive
jackpots. So, the more folks playing, the greater the prize. Jackpots are progressive,
except during certain games when they will be at a set amount. Some special games
have physical prizes like holidays, DVD players or digital cameras as well as
the cash prize. |
| How
many people will I be playing with? |
That will depend, but each game will show how many players are currently in
the game. The next game should have a similar number. It will vary from the time
of day, to day of the week, to the specials on at the time, but it's always fun!! |
| Can I chat with other players? |
Absolutely!! And that's part
of the fun. Come into the chat room, meet some new friends and play some of the
fabulous Chat Games that make Blackpool Bingo the best! |
| So what happens if I have a bingo? |
We make that easy for you. Your
cards will change color as you get closer to the winning pattern. When one of
your cards is 3 calls away from a win, it will turn blue to indicate 3 balls to
bingo and so on the closer you get to Bingo, 2 calls away it will turn green,
1 call away, it will turn red and when you have bingo, it will be gold, and tell
you that you have a bingo!! Congratulations!! You don't have to shout bingo (feel
free to jump and down and shout if you want though :) the game will do that for
you automatically. Also when you Bingo you will be notified regardless of which
game you are in (e.g. slots, arcade games, keno etc...)! A very useful little
feature! And when a Jackpot is hit, an announcement with a fanfare will be made
to all bingo players and also in the slots games too. |
| Hey, what happened? I got bingo, but
only half the shown prize amount! |
From time to time, you will find that another player is as lucky as you are!
In cases where two players both bingo on the same number, the prize or Jackpot
is split between the two (or more) winning cards. If you needed the same number
to win on 2 cards, and the other player needed it on only 1, you would get 2/3
of the prize for that game!! |
| How
much can I win? |
Most
of our jackpots are progressive, and most are funded with at least £200 to start
them off. They increase in size with every game played, until someone gets lucky
and wins. We are set up to average one winner every day at least!! Great odds!!
Cash prizes are won for every game, so how much you win is unlimited. Go for it! |
| Wow! I just won a Jackpot!!! Now
what? |
You have
a couple of options here, depending on your preference. First, you may want to
consider leaving money in your account for future play. Many players do this,
and some go on to play big and win even more. However, if you would like to make
a withdrawal, be sure to leave enough in your account to allow you to play for
a few more days while your winnings are wired to you. Also, remember that any
unredeemed bonus money in your account, or bonus money in your Bonus Reserve,
will be removed when you withdraw. You may want to make sure that you use these
funds first. |
| This
sounds great!!! Is it legal? |
As an international Internet site, we cannot speak for every worldwide jurisdiction.
Please find out from your local authorities about their policies on Internet bingo
and abide by what they tell you. |
| Oh
no! I'm having technical trouble! What do I do? |
First, check in with the Chat Masters on duty in the chat room. If they cannot
assist or the chat is very busy, then go to our Info Desk for more information. |
| I've forgotten my password - how
can I get into the game? |
If you have lost your password, we need to ensure that you are YOU! You have
to prove you are the valid account holder before we can send the password to you.
This is to protect your interests. For this reason, we require you to send the
following information to support@blackpoolbingo.co.uk
using the the e-mail address registered in your bingo account. Once we receive
this, you will receive your new password shortly afterwards.
1.Your
first and last names as used by you when registering your account.
2.The
email address you quoted when registering your account.
3.Your Billing address
in full: street, city, state and country. |
