What is Moneybookers?

Moneybookers is a tool that allows you to safely send and receive money via email - instantly. You can send money from your credit card and transfer money to and from your bank account.

How do I fund my account with Moneybookers?

First open an account at www.moneybookers.com and then fund your account by one of the following options:

• Wire Transfer - You will be provided with a transaction ID and bank details. You then have to instruct your bank to process the transaction. The funds should be in your Moneybookers account within 2 to 4 days. As soon as the funds are credited to your Moneybookers account, you can go ahead and send payments to anyone with an email address. There are no fees when using this option.
• Credit Card - Register your card and then send via fax or email to Moneybookers an Identification document with picture (such as ID card, passport or driver's license), the front and back of the credit card and a recent credit card statement signed by the credit card owner.

The verification procedure should be completed within 48 hours after having sent these documents. Next time you upload funds to your account the credit card option will be available to fund your account instantly. There is a 3% service charge when using this option.

Sending money via Moneybookers costs 1% (up to € 0.50) per Transfer.

Customer support: service@moneybookers.com
Mailing address:
112 Lee Valley Technopark
Ashley Road
London N17 9LN
United Kingdom

Customer Call Centre:
UK and International: 0870 881 2808 (English)
Germany: 0190 210 217 (German / € 0.62 per minute)
UK: 0709-2042001
USA: 509-271-5556
Germany: 030-6908-8436
Netherlands: 020-524-8418
France: 01-5301-0809
International: +1-509-271-5556 or +44-709-2042001

Regional Support:

Moneybookers will not accept transactions from the following countries - Myanmar (Formerly Burma), Ukraine, Nigeria, and Afghanistan.

What is FirePay?

Any deposits via FirePay should be done through the cashier, and the Credit Card deposit option. FirePay is a free, secure and convenient payment method which works a lot like a debit or Credit Card. You simply deposit funds into your FirePay account and then use it to make payments or transfer funds on-line. You will also be able to use your FirePay account to make withdrawals from Blackpool Bingo. FirePay offers round the clock customer support, e-mail confirmation of purchases and online account activity statements.

How do I open a FirePay account?

To open your account, please go to www.firepay.com. You will be required to enter details such as your name and billing address. It is a quick and simple process, which you will be guided through step by step. Please ensure that the e-mail address you register with FirePay is the same as the one registered at Blackpool Bingo. If the e-mail addresses are different, you can change the e-mail address in your FirePay account so that they correspond.

How do I fund my FirePay account?

You can fund your FirePay account either directly from your bank account or via ACH (a.k.a. E-Checks). Please note that a U.S. bank account is needed for both options. Funding your FirePay account via Credit Cards is no longer possible. To register your bank information log into your FirePay account and enter your checking account and routing number in the relevant fields. Once your bank account is registered, FirePay will make a small deposit into it. When you log in again, you will be asked to enter the amount of the deposit in order to verify that the registered bank account is yours. Please note that this Test Deposit may take 2-3 business days to show up in your bank account.

How do I deposit, withdraw and transfer funds via FirePay into my account?

Your deposit processing time takes a few seconds to a couple of minutes, just like a Credit Card. To make the deposit, go to www.firepay.com and open an account. After you have done this you will receive your 16-digit number FirePay account number.

Regional Support:

Firepay only processes Canadian transactions.

How much can I transfer?

Limits: Minimum amount - £100, Maximum amount - None (£1000 for the initial deposit only). Important: Please make sure all Wire Transfers are in U.S. Dollars only.

How long will it take?

It may take up to 5 days for our bank to receive the funds. Immediately upon confirmation of our bank we will update you account balance and will send you an email confirmation that your account has been updated with the deposited funds.

How much does it cost?

There is no charge for deposits made by Wire Transfer.

Regional Support:

Can be used in most countries - but all transfers must be in UK Pounds (£).

What is a Banker's Draft?

A Banker's Draft is a check issued by your bank on your behalf. This means it is guaranteed by them, making it as good as cash.

How do I fund my account using a Banker's Draft or personal check?

You can easily deposit money into your Casino account by using a Bank Draft or a Personal Check. To send a Bank Draft or a Personal Check please contact your local bank and ask to issue a Bank Draft or sign one of your Personal Checks, making sure you have read and understood the below sections.

Please make sure to enclose your account and personal information, and write your player Code KCR0000000 on the back of the check. When you are done, please mail the Bank Draft or Check to the following address:

PAYNET SOLUTIONS LIMITED
P.O.BOX 27142
1642 - NICOSIA
CYPRUS

Limits: Minimum Amount - £50, Maximum Amount - £5000 per one month period.

How long does it take?

We will have to wait for the mail to arrive to our offices. This period varies depending upon your location and the shipment method. Once we receive the mail, a Bank Draft takes 10 banking days to clear, while a Personal Check normally takes up to 21 banking days to clear.
We will update your account as soon as it clears.

What does it cost?

There is no charge. Please make sure that all bankers drafts or personal checks are in UK Pounds (£) only.

Regional Support:

Can be used in most countries - but all transfers must be in UK Pounds (£).

What is EcoCard?

EcoCard is an alternative purchasing method which is used widely throughout Europe.

How do I open an account?

Funding of your EcoCard account can be done with cash, Internet banking payment, or bank wire.

How do I fund the account?

To open an account with EcoCard visit their website at www.ecocard.com and click on the "Registration" button. You can deposit money by clicking on "Money Deposits".

Regional Support:

Ecocard will accept transactions from most countries in the world - check their website for up-to-date support.

What is PaySafeCard?

Paying online is quick, easy and confident with paysafecard, without the need to reveal any credit card or banking detail. The requested amount will be credited to your account immediately, so you can advantage of the service in favour promptly. When paying, you can combine up to 10 paysafecards.

How do I use it?

paysafecards are prepaid payment cards for the internet. Available across Europe at more than 70,000 retailers paysafecard is distributed in denominations of 10, 25, 50 and 75 Pounds in UK and 10, 25, 50 and 100 Euros in the Euro-zone (similar to prepaid telephone calling-cards).

Is it safe?

It is safe, easy and anonymous. The PaysafeCard features a 16 digit scratch-off number that you can enter into Blackpool Bingo cashier to buy chips. No bank accounts or financial data needed. PaysafeCard is an official means of payment, issued by Commerzbank AG and BAWAG. The card can be bought in Euros but can also be converted into U. S. Dollars at the Blackpool Bingo cashier.

Regional Support:

PaySafeCard supports the UK, Austria, Germany, Spain, Greece, Slovakia, Slovenia, and Portugal. France and Italy are expected soon.

Regional Support:

Click2Pay accepts transactions from all countries except - Irak, Ghana, Djibouti, Cuba, Iran, Libya, North Korea, Sudan, Syria, and Afghanistan.

Regional Support:

myCitadel accepts transactions from the U.S.A, Canada, U.K., Spain, Germany, France and China.

What is NETeller?

NETeller (www.neteller.com) is an online money transfer service. You can open a NETeller account which acts like an online wallet. You are able to deposit, withdrawal, and transfer funds to the many merchants that support NETeller.

How do I deposit, withdraw, and transfer funds?

Once you log into your NETeller account, just follow the links on the main navigational bar at the top of the screen, or use the Quicklinks located on the left of your screen to move to the desired section. Each process is explained in full detail in their respective sections.

How do I become Certified?

Becoming a Certified NETeller member is a simple process which has many benefits. American residents need only to register and verify a bank account with NETeller. International users may become Certified by faxing in a clear copy of their passport and both sides of a personal credit card. Once you become certified you will be entitled to all the benefits of certification. There is additional information on certification in your NETeller account.

How do I verify my bank account?

After registering your bank account, NETeller will debit and credit your account for two amounts less than one dollar at NETeller's expense. When you find out these amounts from your bank statement, enter them in the NETeller system and your account will be instantly certified.

Why was my withdrawal declined?

It is NETeller policy to withdraw your funds using the same method as they were originally deposited. Therefore, if you deposited £20.00 by credit card, then you must withdraw £20.00 back to your credit card. Any subsequent amounts may be withdrawn using other methods.

Why was my credit card declined?

A credit card will be declined by the bank issuing the card. You may call the issuing bank to find out what is wrong with your card. Remember: Three invalid credit card attempts within one hour will cause your NETeller account to be automatically closed and you will have to contact customer support in order to have it reopened.

How do I change the personal information in my NETeller account?

In the navigational bar at the top of your NETeller account, there is an option to "Edit Account". This will allow you to change your phone number and password in the NETeller system.

Why is my transfer to a merchant still pending?

Not all merchants accept transfer twenty four hours a day. Some work regular business hours, some do not. It is solely up to the merchant to accept or decline any funds to or from NETeller. If a transfer you made to a merchant has been pending for very long you you may contact the individual merchant or cancel the transfer from your account.

Regional Support:

Neteller will not accept transactions from the following countries - AFGHANISTAN, ALBANIA, ALGERIA, ARMENIA, AZERBAIJAN, BELARUS, BHUTAN, BOUVET ISLAND, BULGARIA, BURMA (MYANMAR), CAMBODIA, COOK ISLANDS, CROATIA, ESTONIA, GEORGIA, GHANA, HUNGARY, INDONESIA, IRAN, IRAQ, JORDAN, KAZAKHSTAN, NORTH KOREA, KYRGYZSTAN, LAOS, LATVIA, LEBANON, LIBERIA, LIBYAN ARAB JAMAHIRIYA, LITHUANIA, MACEDONIA, MALAYSIA, MOLDOVA, MONGOLIA, NAURU, NIGERIA, OMAN, PAKISTAN, PHILIPPINES, ROMANIA, RUSSIAN FEDERATION, SAUDI ARABIA, SERBIA & MONTENEGRO, SLOVAKIA, SLOVENIA, SOMALIA, SYRIAN ARAB REPUBLIC, TAJIKISTAN, THAILAND, TURKMENISTAN, UGANDA, UKRAINE, UZBEKISTAN, YEMEN, and YUGOSLAVIA.